Non-emergency patient transport service available
HTG-UK ambulance service is the provider of non-emergency patient transport services for patients who are registered with an NHS Norfolk & Waveney GP practice.

Photo: HTG-UK
HTG provides this service when you need to attend an NHS-funded appointment or clinic, are discharged from hospital or need to transfer between centres, and because of your medical condition, you are unable to make your own way.
How to book transport
To receive NHS-funded transport, patients must telephone the booking and enquiry line on 0345 2413012, which is available 24 hours a day, seven days a week.
The call handler will check eligibility against the nationally defined criteria and book appropriately.
You will need the following information to hand when speaking to the booking team:
- NHS number
- date of birth
- GP surgery you are registered with
- full address with postcode
- mobility/support needs
-
access details of your property
Once your transport is booked, you will be given a booking reference number.
To find out more please refer to the NHS website.